Access Case Manager Job - New Brighton, MN

Why You'll Love This Job

Why You’ll Love this Access Case Manager Job!

Are you passionate about helping others navigate life’s toughest challenges? As a full time Access Case Manager at EOSIS, you’ll have the unique opportunity to support individuals during one of the most vulnerable and courageous moments in their lives.

In this role, you’ll ensure a seamless intake process for clients, providing consistent support from initial contact to admission. The role focuses on building relationships with clients, referral partners, and their families, while making decisions and approvals for intakes, payment plans, and reviewing needs for admissions.

Pay: $57,000 - $62,000 Annually
Shift: Full Time, 2nd Shift

Why EOSIS? 

Time Off: 20 days of paid-time-off + 6 paid holidays
Insurance: Health, dental, and vision insurance + HSA/FSA
Education: Tuition reimbursement and discounted tuition at select colleges
Future Planning: 401(k) – ROTH and traditional options
Career Path Opportunities
Discount with Verizon Cell Phone Plans

Each day, you’ll help rebuild lives by making a real impact on people recovering from addiction and mental health challenges. With approachable leaders who listen, support, and encourage growth, you’ll experience what it means to be rising together in your career. A strong culture of care, where team members look out for one another and stand together through challenges, keeps you rooted in teamwork as you do meaningful, life-changing work.

Ready to help clients build healthy routines and find their path to lasting recovery? Join EOSIS Resource Center as a full time Access Case Manager in New Brighton, MN, and be a steady source of support and guidance. Apply today and make a difference where it matters most!

Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Conduct brief biopsychosocial assessments to ensure appropriateness of fit in programming and proper level of care.
Quickly build and establish rapport with referred clients as well as community stakeholders to ensure best customer experience.
Use knowledge of the 12 core functions as well as systems theory to promote a brief assessment of person-centered care needs.
Assist prospective clients in locating and gaining access to necessary services.
Navigate community relationships to support individuals in receiving information and connection for financial, housing, and other services.
Determine the client's program eligibility based on client contact, chart review and, other collateral records.
Work with prospective clients to plan and arrange for service initiation.
Maintain ongoing communication with prospective clients related to program referrals, admissions, and financial responsibility.
Verify funding for client admissions.
Determine client financial responsibility and monitor any changes.
Work with key stakeholders and prospective clients to ensure seamless transition to programming, including by facilitating transportation and addressing barriers to treatment (social, financial, etc).
Monitor and manage system waitlist(s).
Understand system state so as to make decisions and approvals regarding client admissions, payment plans, and information needed for successful integration of care.
Complete documentation to ensure clarity of client needs.
Support warm hand-offs to the appropriate care team.
Build and maintain relationships with referral partners towards enhanced customer service and community representation.
Perform necessary data entry and maintain accurate documentation.
Maintain the daily census log.

Skills & Qualifications

Required:

Bachelor’s in Human Service or Business related field .
Possess a valid license in the social work or counseling domain ( LSW, LGSW, LISW, LICSW LADC) and/or at least 4 years’ experience in case management or care coordination.
Prior experience or knowledge of substance use and co-occurring disorders with at least 1 year of work experience in a co-occurring (chemical dependency and mental health) program
Three or more years’ experience in a chemical dependency facility and 2-3 years of related experience preferred.
Two or more years of experience in sales, marketing, or business development preferred
CPR certification, or the ability to obtain certification prior to hire required
Must know and understand all rules, regulations, and requirements of the assigned program.
Computer literate with proficiency in documentation and communication tools.
Flexibility to manage varied and changing responsibilities in a fast-paced environment.
Ability to work independently with minimal supervision.
Possess a valid MN driver's license.

Physical Requirement  

Lifting Minimal
Standing Minimal
Stair climbing Minimal, depends on program/location
Sitting Continuously, up to 6 hours
Reaching Minimal
Bending Minimal
Squatting Minimal
Walking Minimal
Travel Up to 15% of time is expected by car

EOSIS (formerly Meridian Behavioral Health) is a leader in behavioral health care and addiction recovery services, with a network of addiction treatment centers in Minnesota.

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If you have any questions or need help while we finalize our website, please call us at 952-843-4149.

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Access Case ManagerNew Brighton, MN

Why You'll Love This Job

Responsibilities

Skills & Qualifications

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Seeking Care?

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